United States bans Samsung Note 7 for all Air Lines
Due to bundle of complaints and the
incidents of battery explosion of Samsung Note 7, a big amount of airlines have
banned Samsung Note 7 use in their flights. There are news that the replaced devices
also have the same problem.
After this situation, Samsung has advised the users to exchange with the new devices. After the news of explosion of the replaced devices, Samsung offering now Pay back schemes.
The U.S. government also has issued an
emergency ban of Samsung's exploding Galaxy Note7 devices from all airline
flights, urging users to take advantage of the company's exchange and refund
offers.
According to Department of
Transportation and the Federal Aviation Administration, Galaxy Note 7 users are
not allowed to carry the devices in person, baggage and hand carry. In any case
the device can´t be shipped as cargo due to the ban. This ban is into effect
from Saturday.
Under this ban if any passenger found
guilty to carry the device, could face criminal prosecution or penalties. According
to agencies, Passengers who attempt to break the ban by keeping the phone in
any kind of luggage or hand carry are increasing the risk of deadly incident.
Samsung is working to handle the
situation on a very scale, they have introduced exchange or pay back offers and
they actively working in to inform and educate the people to avoid any kind of
incident. The company is working with airlines to communicate the ban, a
spokeswoman said by email. "Any Galaxy Note7 owner should visit their
carrier and retail store to participate in the U.S. Note7 refund and exchange
program now," she added by email. "We realize this is an
inconvenience but your safety has to remain our top priority."
Galaxy Note 7 was launched in August
and the battery explosion incidents were being reported in start of September.
FAA immediately advised the users not to turn on or charge the device on
flight.
"The fire hazard with the original
Note 7 and with the replaced Note 7 is simply too great for anyone to risk it
and not respond to this official recall," Elliot Kaye, chairman of the
Consumer Product Safety Commission, said in a press release. "I would like
to remind consumers once again to take advantage of the remedies offered,
including a full refund. It’s the right thing to do and the safest
thing to do.”
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